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Terms Of Services
Vichare the name the business community trusts and relies on daily for its delivery of time sensitive consignments and parcels.
Vichare Express & Logistics Pvt. Ltd. was incorporated in 17th December, 1996 with a total of Three Directors, emerging into the domestic messenger market with great inspirations, enthusiasm and dedication.
Seed sown in the year 1996 has grown in very short span into a tree, with valued consignor's and staff support, having more than 60+ branches with a total strength of 1400+ employees working dedicatedly in three shifts, handling 15 Millions+ Consignments. Now, its roots are spread all over Mumbai & beyond...
Our period, effectively studied and learned the industry, gradually investing its time and resources into quality personnel. Furthermore throughout this time, built up an impressive array of customers who continue to rely on and are still the focal parameters used to measure our success rate on a daily basis.
From the beginning, we recognized that when we perform for you, our performance reflects directly on you and your business because of our prompt service irrespective of quantum. We attach great significance to providing personal care and attention to every single consignment and through that to every single customer. We are a Company with Vision. Encouraging the sharing of new ideas, thoughtful Planning and responsive Management. Enjoy an unparalleled reputation for service excellence and for driving our business forward with innovation, integrity and professionalism.
Always accountable. Always there.
We have a team of professionals engaged in Marketing and Customer Services, providing price fixation for each job / lot, and interaction with clients and different Service Centres, attending / resolving grievances of clients. The responsibility rests with the division for deputation of Marketing Executives to meet the customer needs. With the support of these highly innovative staff, we have accomplished our objective to serve you beyond your expectations. Our staff will be friendly, knowledgeable and receptive to your individual needs and request.
Our business philosophy has been to keep every single client hassle-free and smiling. With all the precautions taken, human error factor creeps in, and as a result both of us are subjected to embarrassing situation. We have highly trained staff at each Service Centre to resolve your grievances. This has invariably resulted in a positive impact on our clients "bottomlines".
Our success mantras : Efficiency, Safety & Fullproof Dispatch
Our most valued earning is the customer’s trust because of which we have been one of the front runners in the race of efficiency and safety. It would be amazing to note that we deal with 15 Millions+ Consignments.
Each Consignment is allotted, with a distinctive Barcode, which is fixed on the Consignment, resulting in full-proof dispatch system living hardly any elbow room for missing Consignment.
Our more than 175+ Collection Centers are set up with the co-operation of the Business Associates, where only booking of Consignments is done, saving our walk-in customers valuable time.
We are the one who have set service benchmark in courier industry. It is needless to say of the special care, we take of your time sensitive Consignments and parcels, irrespective of size & weight. We have no product to display, but give you a fair deal by way of service.
The Company has identified the next generation of services and plans to invest heavily and create its own space in the Courier, Cargo and Logistics industry. Our broad based focus will be on :
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